Client Communication
Collaborate Smarter With a Dedicated Client Hub
Eliminate confusion and delays with a shared client portal that keeps everything organized, so your clients stay focused and your projects stay on track.
Everything Your Clients Need, All in One Place
Cut down on confusion, questions, and delays with a portal that keeps clients up to date and on track.
- Clients can review designs and selections 24/7 from any device
- Access contracts, questionnaires, and project files in one place
- Check quotes, invoices, and payment history on demand
- Stay on top of every detail with real-time project updates
Centralized Feedback and Approvals
When feedback’s scattered, things slip. The client portal keeps every comment tied to the right project, design, or product, so nothing gets lost.
- Keep a full history of client feedback for reference
- Easily track what’s approved, declined, or needs revision
- All comments linked directly to specific products or designs
All Financial Records in One Spot
Make financial follow-ups smoother and get paid faster with a portal that shows clients what to do next.
- Clients can log in to see what's paid, pending, or past due
- Pay by credit card or direct deposit with a couple clicks
- Save on processing fees with ACH fees capped at $10
You Control Exactly What Your Clients See
No more worrying about clients seeing more than you wanted. You decide exactly what to share and when.
- Hide source links, product costs, markups, etc.
- Preview the full client-facing version of any file or design before hitting send
- Release new designs or documents when you’re ready
Make It Look Like Your Business
Customize your client portal with your logo, brand colors, and fonts so it feels like a natural extension of your design business.
- Add your logo, brand colors, and typefaces
- Present a consistent, professional look at every touchpoint
- Include a link on your website where clients can go to access their portal at any time
1-on-1 Training
Let’s fix your client communication chaos
We’ll show you how to bring structure and sanity to your client updates, approvals, and feedback.
Learn the tools that make client communication easier
Watch quick, practical videos that show you exactly how to send updates, track approvals, manage feedback, and keep everything organized.
Frequently Asked Questions
Can I see when clients open or respond to messages?
Yes! DesignFiles shows you when clients interact with shared files, respond to messages, or approve items. You’ll always know where things stand, so you won’t have to wonder if they’ve seen your update or chase follow-ups.
How is this better than using email or text?
Emails get buried. Texts get lost. DesignFiles keeps every message, file, and approval in one organized thread. That means fewer misunderstandings, faster feedback, and a more professional experience for you and your clients.
Can clients leave feedback directly on design items?
Absolutely. Clients can approve or comment on specific products or files directly inside their portal. Their input remains tied to the exact item, ensuring that nothing gets miscommunicated and you spend less time deciphering vague emails
Other Tools Designers Love
Contracts
Protect your business with convenient e-signatures and safely stored contracts.
Design Questionnaires
Simplify client onboarding with customizable questionnaires built into your workflow.
Invoicing and Collecting Payments
Share professional invoices and give clients a smooth, simple way to pay.
Team collaboration
Align your team easily and make every handoff seamless.
Ready to Simplify Your Client Communication?
Keep every message, file, approval, and update in one place—without the stress.
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